Accessory Purchasing Channel for L10 Prime

All of these are out of stock for over a month. Pathetic support

No available the Amazon

To the Customer Support Management Team,
I am writing to express my strong dissatisfaction with the ongoing lack of official accessories available for L10 Prime. As a loyal customer, I find it unacceptable that your company continues to market and sell primary units without providing the necessary supporting ecosystem.
Key Points of Concern:
• Incomplete Customer Experience: By failing to supply required accessories, the utility of the primary product is significantly diminished. Customers are left with an "incomplete" solution.
• Forced Third-Party Risk: Your lack of stock forces customers to seek "dream" alternatives from third-party vendors. This introduces risks regarding compatibility, safety, and the potential voiding of warranties.
• Broken Brand Promise: Part of the value proposition of choosing your brand was the promise of a cohesive system. The current supply failure feels like a breach of that trust.
• Market Neglect: It is disappointing to see a company prioritize the sale of new main units while neglecting the long-term support and maintenance needs of existing owners.
I request that you provide an immediate update on when the official accessory line will be restocked. Furthermore, I would like to know what compensatory measures you are taking for customers who currently own products they cannot fully utilize due to your supply chain failures.
Sincerely,
Vivekanand Bhamare