[X40 Ultra] Warranty enquire

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Hi team I bought dream x40 ultra about ) month back and it is working good but the main cleaning brush is damaged and and the indication says it’s warm out need to be changed. I am not sure how it get Damaged in 6 months. It is u see proper maintainance and I am cleaning it on regular basis. Pls let me know the next step how to change and is it covered under warranty

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ES108882

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