Dreame Official

[Tips & Hacks] Master Your L10 Prime: A Complete App Guide

Dear Dreame Family,

We've heard your questions! We know that getting the most out of your L10 Prime means feeling confident while using the app. To support you, we have created a comprehensive, step-by-step video tutorial designed to walk you through every feature and function.

In this guide, we cover:

0:00:00-0:00:38  Introduction
0:00:38-0:01:13  Main Page Explanation
0:01:13-0:04:57  3 Cleaning Options
0:05:00-0:08:30  Self Cleaning
0:08:30-0:15:00  Cleaning Mode & Customized Cleaning
0:15:00-0:17:44  No-Go Zones & Virtual Wall
0:17:44-0:19:36  Area Editing
0:19:36-0:19:56  WiFi Map
0:19:57-0:20:50  Map Back Up
0:20:51-0:21:53  Furniture Editing
0:21:54-0:22:53 Multi Floor Maps
0:22:54-0:24:07  Cleaning History
0:24:08-0:24:50  Scheduled Cleanup
0:24:50-0:25:20  Carpet Cleaning Settings
0:25:21-0:26:01  Intelligent Mopping Setting
0:26:02-0:26:52  Preference
0:26:53-0:27:12  Accessory Usage
0:27:13-0:27:35  Base Station Cleaning
0:27:37-0:28:45  Robot Management
0:28:46-0:29:13  More Functions
0:29:14-0:30:33  Feedback & Help & Ending

Our goal is to ensure your cleaning experience is as smooth and effortless as possible. We hope you find this video helpful!

Have more questions? Please don’t hesitate to reach out in the comments or contact our support team. We are always here to help you get the best performance from your Dreame.

Happy cleaning! 💙






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11 Comment

AR989420 1 Floor
Please fix Alexa Dreamehome skill. Alexa skill is no longer available and the integration stopped working. Please fix on priority.
2026-1-19 22:57:04 IN Translate

ID892069 2 Floor
Yes, we need voice control and it seems it is not supporting this feature currently.
2026-1-21 17:08:07 IN Translate

ZF533301 3 Floor
Can we change the mop pad? Give clary’s
2026-1-25 14:57:05 IN Translate

Yes you can buy at Amazon based on ur model
2026-9-28 00:37 IN Translate
KZ895225 4 Floor
My robot is not to clean water inlet moping
GT913662 5 Floor


Instead of selecting a zone every day , we need a "zone" memory facility , which should be zone 1, zone 2, etc.
2026-8-19 07:45:00 IN Translate

ED856554 6 Floor
After using my dreame robot I charge it fully and it is showing 100% charged. But the next day when I open the app it shows 77% charged or so. Why is this happening daily when I get it rechargeed fully it automatically drops by 25% charge?
2026-9-24 19:13:51 IN Translate

WQ819778 7 Floor
My robot is not completely charging it's just stopping at 67-68%. Do some one know ??
2026-9-28 00:36:38 IN Translate

HO697485 8 Floor
Cleaning blade is falling off almost daily ,how to fix it tightly , ,Are any other better blade available
2026-10-3 19:04:42 IN Translate

RE608146 9 Floor
some times unable to find the dock station and roaming here and there how to fix
2026-10-4 19:11:31 IN Translate

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