Accessories for Dreame Robot Vaccum

I could not find the link for D20 Ultra!!
Any help will be appreciated. Thanks.

Which water is recommended to use in d20 ultra either tap water or Ro drinking water ?

@Dreame Team, I connected with your team and the price you quote is higher than what I purchased earlier on amazon. Why is that so?

Why is it taking 4-6 hrs to finish vacuum and mopping a 2000 super built up area home, which effectively would be a 1400 sqft area that too one room has a mattress put down, even less area to cover. While I m happy with how it cleans I Donno what am I doing wrong

dreame l10 prime Is faulty product and service of Dreame is unprofessional

Day 1 of purchase. It's not mapping the complete room. Just the half room.why

F10 accessories is always out of stock, what is the point of buying f10 vacuum cleaner? And they are expensive compare to all other models, see I’m the first person I bought f10 and I’m YouTuber I posted about this very good and posting most of this f10, 15- 20 people purchased because of my videos, now they are upset because of f10 accessories out of stock all the time

At times, I genuinely feel I made a big mistake buying a Dreame product. Getting assistance or even basic spare parts seems next to impossible.
I had raised a request for a spare part and, after following up for over a week, today I received a call from an agent (+91 96549 92919) asking me to call customer care myself and request that the ticket be changed from “repair” to “spare,” because the Dreame team had incorrectly raised it under repair.
If the mistake was made internally by the Dreame team, why should the customer be expected to keep following up and getting the request corrected? This is extremely disappointing and reflects very poor after-sales support.

It’s been 1 day taken our robot for service yet no update

What is the status of my ticket?