Welcome to the Dreame Family!

We’re so glad to have you here! This guide is designed to help you get started smoothly with your Dreame robot and become a pro in no time. Here’s what you’ll find:
✅ How to unbox & set up your Dreame
✅ Daily tips & smart hacks for better cleaning
✅ Quick fixes & answers to common questions
Let’s get started！

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1. Unboxing & First Setup
Our unboxing and setup videos provide a complete introduction to your Dreame device. Each video includes:
- What’s in the Box – Overview of included accessories.
- Initial Setup – Installation accessories, placement environment, and power connection.
- Connecting to the Dreame App – Download & registration, network configuration, and device pairing.
- First Use – Initial mapping and basic operation.

🔗 Watch the Unboxing & Setup Video (Compatible Models)
(This list will be regularly updated by Dreame as new unboxing and setup videos become available.)
2. User Manuals
Prefer detailed instructions? You can always download the manual for your device
3. Pro Tips & Hacks
Want to get the most out of your Dreame robot? Explore these guides to discover powerful features and smart cleaning tricks:
- 3.1 Scheduling Made Easy – Automate your cleaning routine.
- 3.2 Corner Cleaning – Ensure no spot is left behind.
- 3.3 Curtain Area Cleaning – Keep tricky edges neat and tidy.
- 3.4 Carpet Mode – Optimize cleaning performance on carpets.
4. Maintenance
Keep your Dreame robot in top condition with these simple care guides:
- General Cleaning Guide – Step-by-step instructions to properly clean your robot vacuum for the best performance.
- X40 Ultra Water Shield Base Roller Cleaning – Learn how to maintain the roller for long-lasting efficiency.
5. Troubleshooting & FAQs
Run into an issue or have a quick question? Here you’ll find solutions to the most common problems and answers to frequently asked questions:
5.1 General Frequently Asked Questions for Robot Vaccums
https://dreameindia.zendesk.com/ ... 88175766297-General
5.2 Frequently Asked Questions for D10s Plus & D10s Pro
https://dreameindia.zendesk.com/ ... -D10s-Plus-D10s-Pro
5.3 Frequently Asked Questions for L10 Prime
https://dreameindia.zendesk.com/ ... 967320601-L10-Prime
5.4 Frequently Asked Questions for D9 Max
https://dreameindia.zendesk.com/ ... 875831861145-D9-Max
5.5 Frequently Asked Questions for D10 Plus Gen 2
https://dreameindia.zendesk.com/ ... 7961-D10-Plus-Gen-2
5.6 Frequently Asked Questions for L10 Ultra & L10s Ultra
https://dreameindia.zendesk.com/ ... 10-Ultra-L10s-Ultra
5.7  Frequently Asked Questions for D9 Max Gen 2
https://dreameindia.zendesk.com/ ... 362649-D9-Max-Gen-2
5.8  Frequently Asked Questions for Mova M1
https://dreameindia.zendesk.com/ ... 362649-D9-Max-Gen-2
5.9  Frequently Asked Questions for X40 Ultra
dreameindia.zendesk.com
5.10  Frequently Asked Questions for F9 Pro
https://dreameindia.zendesk.com/ ... 879943494809-F9-Pro
5.11  Frequently Asked Questions for Mova E10
https://dreameindia.zendesk.com/ ... 9869801241-Mova-E10
6. Still Need Help?
We're here for you! If your question isn’t covered above, you can:
Submit a request on the Dreame India Official Website
Send us a private message on the website. Our official tech team will reply within 24 hours.
Call us directly 📞
Customer Service: 18003093942
(Monday to Saturday 9:00 AM to 6:00 PM
Sunday 10:00 A.M. to 4:00 PM)