L10 Prime water delivery issue

Hello Dreame Team,

I am using the Dreame L10 Prime. Today, I noticed that the robot is unable to draw water from the fresh water tank. Although a motor noise can be heard, water is not reaching the mop pads.

Could you please suggest what might be causing this issue and how it can be resolved?

Thank you for your support.

Hi, We have messaged you in DM. Please share details so that we can help you better. Thanks