【Maintenance】We have cleaned the side brush but still getting the rattling or clicking sound

The coverage of cleaning is not good. Any possibility to improve it. Because the Robo is not cleaning the room entirely, it’s it’s just partially cleaning. seeing the attached photo, even without an...view all

I am using D20 ultra. Can someone tell how to control the water level usage on rotating mop pads as it feels it is not wet while mopping. Where can I find that setting in the app.

【Others】Water inlet and outlet dosent work , i tried manual cleaning process also that also dosen’t work

【Others】I am using L50 robot vacuum. But not able to find replacement accesories for L50 model in the marketplace. Please give is information about it where can i get it.

Clean Water doesn’t get used by the vacuum. Mop always remains dry. Mop washing doesn’t work. Waste water tank remains empty.

There is a weird burn smell

【Others】When I can get the accessories for L50 ultra CE?

Why there is scratching sound while movement. Only while in movement sounds like braking scratching sound on and off.

Hi, I own a L50s Pro Ultra and have an issue with the extendable side brush. It stopped retracting inside and the side brush keeps bumping into objects.

【Others】D20 ultra, where the option for mop pad dry manualy

From several days,water is probably clogged in the water tank and it is neither doing the mop wet while mopping not it is supporting and water related activities. Thereby the sevage tank is not gettin...view all

【Tips & Hacks】We are using Dreame L50 automatic vacuum and mop. We have scheduled cleaning at 7 AM but it starts cleaning at 6 AM and then again cleans at 7 AM as per schedule. I cannot see any option to turn 6 AM ...view all

Water is not getting out from the base station

I had just completely loaded liquid detergent into its box and by morning more than half of the liquid detergent has been emptied into the washing dock and I've observed unnecessary depletion of liqui...view all

The robot stopped responding and is not working. All of its three lights are blinking since then and the purchase has been made only 15 days back.

【Others】L50 ultra pro accessories required 2 sets

My Dreame D10 Gen 2 robot keeps moving front and back like it's stuck. In the map, it shows some areas as uncovered. Screenshot attached. Please help

【Maintenance】Hi while cleaning the dust pads, suddenly the map erased. How to get the old map

I want to connect F 10 robo cleaner to a new phone. How to go about it?