IM497760
2026-3-21 IN 182
Raised request for servicing as the the robot is not getting charged. 7 days already passed still pickup hasn’t been done
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WJ293255
2026-3-21 IN 133
Foaming is generated while mopping
0 0 1
FR795669
2026-3-21 IN 147
The vacuum cleaner stops working suddenly in between and there is no response until I manually put it in the dock
0 0 1
Admin
2026-3-20 636
【Tips & Hacks】Dear Dreame Family, We’re excited to share a comprehensive walkthrough of the DREAME D20 Ultra app guidance, designed to help you make the most of your robot vacuum and mop. In this video, we guide...view all
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Goopa
2026-3-19 IN 121
【F9 Pro】Currently we use F9 model we want exchange with new model is available with new feature. Please send information to my id erberb45@gmail.com Thanking team
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Harsh
2026-3-19 IN 210
Hello, I have noticed that my Dreame L10s Ultra is going offline after 2-3 days. This is the third time it has happened, and I am required to reset everything and add the device again each time. I wou...view all
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WM112716
2026-3-16 IN 158
I get fault message again and again that filter not dry or blocked even after cleaning it nicely and after few hrs.
0 0 1
DL870617
2026-3-14 IN 180
Robot is unable to set map i tried 10 to 15 times Model no F9 pro
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EF968851
2026-3-12 IN 267
@Dreame One of the wheels of the robot vacuum is stuck due to which is keeps moving in circles and does not move forward. Checked if it is stuck due to any dust particles being logged but that is not ...view all
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WJ642843
2026-3-11 IN 333
Received the product today and the robot is not turning on at all! The docking base station is working. I was able to configure it in the app when manually attached it to the docking station. However ...view all
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Kelly
2026-3-11 IN 371
Power light on base station and status light on robot vaccum are not glowing and the robot is not performing the scheduled daily cleaning task. On the contrary, Dreame app shows the status of robot as...view all
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IB075869
2026-3-11 IN 215
So, when i try to start the cleaning process.. the robot immideatly discharges and stops work. Please suggest what has to be done? Shall i wait for it to charge 100 percent? Or shall i do a factory re...view all
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RZ104390
2026-3-10 IN 207
My robo is not going back to dock, even when I place it manually on it. After placing it manually on dock it cones out and says checking and roam around the whole house
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shalini lakamoji
2026-3-10 IN 224
I always clean my base station but the cockroaches appear when the mop pads starts drying
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SD752565
2026-3-9 IN 253
Mop pad is not getting wet while mopping. Water not coming while base station cleaning. I purchased it 3 months back and it has been working perfectly so far.
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PB641303
2026-3-9 IN 254
I hav reached out about the defect with the product where it is not docking properly. I have raised the concern to the customer support in November which is with in the warranty period. They gave step...view all
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Ahaan
2026-3-7 IN 363
I have many issues. First of all, when I first got the device, It was cleaning very well, with no dust or stains left after the cleaning. As time passed, the cleaning performance gradually decreased. ...view all
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GA991491
2026-3-6 IN 199
【L10s Pro Ultra】I PAID 50 k and there is no detergent in market please do something
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LM255795
2026-3-5 IN 236
Post mop cleaning it says mop pad drying but there is no air sent to clean the mop pad
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RK734113
2026-3-4 IN 303
【L10 Prime】Contact me on +91 7702770125 Viswaspotnuru@gmail.com
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