QM640370
2026-5-7 IN 80
【Maintenance】So I was planning on buying the accessories for my D20 Ultra but it isn't available. I need all the parts. Can I get the X40 Ultra or L10's spares and use?
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HJ050860
2026-5-7 IN 57
My vacuum robot is not able to go back to the dock station on its own.
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JD863170
2026-5-6 IN 83
【Others】Hi- can you pl share the cleaner details for D20 ultra. Also which Mop will work for it: I didn’t see any accessories related to this model in Amazon.
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ID059027
2026-5-5 IN 118
The robot does not dock… it just keeps moving towards the charging station climbs it and then fails to attach… The charging works if i manually place it in the dock…
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CQ651951
2026-5-5 IN 98
The mops in the robot arent getting wet. The tank has been at the same level despite filling it to full level. The dirty tank is also empty.
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PV560244
2026-5-4 IN 70
While cleaning the main brush, the slot feels loose. Im afraid with durability and read alot about after sales service being slow. How can I get Dreame address this issue at the earliest. I bought D20...view all
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CE945352
2026-5-3 IN 110
I have purchased L40 AE in april2026 and I feel that dreame has sent some returned or refurbished product,as it's not working properly since the day I purchased it. Initially it's taking charge but un...view all
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EU746359
2026-5-2 IN 136
【L10 Prime】is there a service available where is can buy extended warranty for my robot by paying some premium.
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EP157028
2026-5-1 IN 92
Hi I am unable to connect the water tank to device to mope. I have clean the metal part that touch or connect between the device and water tank Please help me solve this problem Thank you
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BY148088
2026-4-30 IN 96
Bot is out on charging since more than 24 hours now and the battery percentage has dropped from 5% to 3% now. It’s simply not charging. Have tried all trouble shooting shown by google.
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Admin
2026-4-30 94
【Others】Auxiliary Cleaning Kit Buy Now
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BK715482
2026-4-28 IN 89
My L10 prime always starts cleaning in anticlockwise direction. Is it possible to customize cleaning pattern? I want to clean in clockwise direction along outer edge.
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BK715482
2026-4-28 IN 77
My L10 prime skips edge cleaning along virtual wall. How do i fix this?
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MN958220
2026-4-28 IN 96
This is ls10 pro ultra heat and this machine discharges or malfunctions when it leaves the dock as the app shows the charging is full and when it comes out of dock the lights turnes off immediately pl...view all
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XX934992
2026-4-27 IN 77
【F10】Hi there, the Robot vaccum cleaner goes back to charging station when it has 20% batter remaining. I don’t know why it doesn’t use that left 20% battery first and then go back to Power Station.
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MW218792
2026-4-27 IN 83
Machine not completing all the room and returning to dock and charging. And saying like job completed
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Vignesh Kumar
2026-4-27 IN 173
Hi in L40 ultra ae the dock power turns off automatically and we need to switch off and on the power to wake it is there anything like sleep mode in this
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JW539995
2026-4-26 IN 83
Even after selecting the maximum wet setting mopping pad is always dry. I clicked on mopping pad washing but base station was completely dry. I even tried "More Setting" -"Water Circuit Maintenance" b...view all
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ArjunM
2026-4-24 IN 78
'Mop after vac' option was not available when ever I choose 'Room or Zones' option on shortcuts. However It was available only on ALL option. Due to this we end up to assign multiple task on each sho...view all
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KR691526
2026-4-23 IN 89
Even though I selected both vacuuming and mopping, the robot doesn’t appear to use water for mopping, and I also don’t see any dirty water being collected after the cleaning cycle. While mopping as...view all
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