RV928049
2025-12-21 IN 787
Dear Support Team, Could you please help me add the device to the application? I’m able to turn it on, connect it to wifi, and also rename it. However, when I hit ‘finished,’ it just doesn’t s...view all
1 0 1
KX348349
2025-12-22 IN 657
【My Dreame First Look】My wife suffering from arthritis and she couldn’t sweep house daily, After I bought Dreame L10s Ultra now we all happy, Sometimes we feels like dreaming.
1 0 1
JH612070
2025-12-29 IN 495
【L10 Prime】My L10 Prime filter is due for replacement. However, the replacement filter is not available online. Please advise.
2 2 1
YC369030
2025-12-30 IN 569
【X40 Ultra】We are trying since long back, detergent & accessories are badly required and those are not available from Amazon. An early resolution is required.
1 0 1
EP051041
2025-12-31 IN 1295
【Others】The Dreame L50 I recently purchased was working perfectly before the latest firmware update. After the update, it struggles to navigate and move around the house, following erratic patterns. I have sm...view all
0 0 2
JL575955
2026-1-10 IN 479
My l10s ultra is keep saying charging charging whole day. It don't do mopping and vacuuming even after giving command. It keep going to home after coming out. Help me out.
1 0 1
WD687001
2026-1-11 IN 542
Hi Team, My robo is not able to identify the base station to charge or to return to the bade station after cleaning. Could you please support me?
0 0 3
VN114002
2026-1-14 IN 508
【L10s Ultra】Dear Dreame support, Please let me know from where can i buy the floor cleaning liquid. It seems to be out of stock everywhere!
0 0 2
DA917897
2026-1-15 IN 511
Hi, Requestingw assistance with faulty mop water dispenser while robot is cleaning. First noticed 2 weeks ago.
+4
0 0 2
VT097970
2026-1-17 IN 616
Hello Dreame Team, I am using the Dreame L10 Prime. Today, I noticed that the robot is unable to draw water from the fresh water tank. Although a motor noise can be heard, water is not reaching the m...view all
0 0 2
K4ku_1044
2026-1-23 IN 380
【X40 Ultra】The Robot accessories being not available is unacceptable. If a company which can't provide accessories for there products is annoying for the user and makes robot unusable.
1 0 1
YB616250
2026-1-25 IN 436
Status shows offline in app what to do?
0 0 2
ZH200815
2026-1-28 IN 657
I have dreame l10 prime.ans now i face some problem like all functions work properly but when we try to clean moppads then water not came in to the bucket.i will check already no blockage in pipe.so h...view all
+3
1 0 1
NS482602
2026-1-29 IN 538
Getting dustbin not installed error even though dustbin is present. Tried restart and removed and installed dustbin multiple times but the error wont go.
0 0 2
YW563981
2026-1-30 IN 697
Model L10s Ultra. Mapped ground floor and first floor. After cleaning first floor, i brought back the base and robot to ground floor. Changed the map to ground floor, after this all scheduled tasks fo...view all
0 0 3
Vinay
2026-2-3 IN 384
My Dreame L10 Prime had created a proper map when I started using it. I even modified it for segregation of rooms and section and has added no-go zones and virtual walls. Now over period of time, it h...view all
+3
1 1 1
OJ208862
2026-2-9 IN 420
【X40 Ultra】Kindly share the charges for extending the warranty of Dreame X40 Ultra.
0 0 2
OE440563
2026-2-24 IN 248
Mop pads is not taking any water.
0 0 2
LM255795
2026-3-5 IN 236
Post mop cleaning it says mop pad drying but there is no air sent to clean the mop pad
0 0 3
WJ642843
2026-3-11 IN 333
Received the product today and the robot is not turning on at all! The docking base station is working. I was able to configure it in the app when manually attached it to the docking station. However ...view all
0 0 2
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