Since last few days the machine has started making alot of loud noise. The noise sounds seems like something is broken or loosed internally or it is the motor issue. Vijay Chaurasia +918828287588

I am using l10s ultra from almost one and half year. But from 10 days when it's in charging every 2 minutes it say charging. Then when i try to start cleaning command it just come out without washing ...view all

My robo starts automatically at a particular time though it is not set on any auto mode or any schedule cleaning then also every evening it starts automatically i have thrice checked every setting st...view all

I’m Getting this sensor error with waster water tank. Tank is empty and placed correctly.

【Others】Hi Team, We are looking for the side brush and mop pads for our L40 Ultra AE robot, it has been out of stock for more than a month. Need urgent help, we are ready to buy the complete accessories set...view all

【L10s Ultra】Hi everyone please send me a direct link to buy the original accessories for my Dreame L10s ultra i have tried to find the authentic one everywhere but still no luck each and every online platform say...view all

My Dreame L10s Ultra is giving a lot of friction noise on tile flooring any reason why and how can this be avoided.

Robot doesn't return to the dock after cleaning

Sometimes my L10 ultra dreame bot creates sound during cleaning other times it doesn't Sometimes i cleans the carpet properly other time it doesn’t recognise it..

I have filled the clean water tank but somehow the clean water is being fetched for wetting the mop pad, and the mop pad remains dry. Its happening for few days, up until now it was working fine, and ...view all

【L10 Prime】From past month or so Robot vaccum is not docking back to the base station and had do it manually everytime.. base station is placed exactly the same place as before not changed at all, out of sudden ...view all

There is a issue with wifi connection to the device due to change of network. Please schedule a call to connect the robo for further usage.

I'm unable to set only vaccum in scheduled cleaning. Please guide me with that

【L10 Prime】Should we remove the side brush? If so, how do we do it, especially with hair stuck in it?

Since last 2 days the robot misses 2 of my rooms when scheduled cleaning. I have to then manually set them to clean again. Earlier the same schedule was working fine. I have not changed anything in t...view all

When kept mopping no water is being used and i see same full fresh water tank even after a full mop cycle,tried injecting water through the way water goes to robot on base station water were going fin...view all

When kept mopping no water is being used and i see same full fresh water tank even after a full mop cycle

【Maintenance】Even after resetting the mapping and servicing my bot cleans only the borders of the room and leaves the centres dirty please advise.

Robot is not detecting anything. It is just rotating on its own

【Tips & Hacks】I have Dreame L10 Prime and I'm trying to mop on a floor which is different from where the docking station is. When I try to mop, I pause the robot and pick it up and place it in rhe room then it star...view all