JH612070
2025-12-29 IN 862
【L10 Prime】My L10 Prime filter is due for replacement. However, the replacement filter is not available online. Please advise.
2 2 1
YC369030
2025-12-30 IN 1151
【X40 Ultra】We are trying since long back, detergent & accessories are badly required and those are not available from Amazon. An early resolution is required.
1 0 1
SN337264
2026-6-7 IN 461
Hello Team, We recently purchased the DREAME L40s Ultra AE, and we have been experiencing a recurring issue where the device frequently appears offline in the app. When this happens, we are unable t...view all
1 0 2
ED851019
2026-6-8 IN 370
I am using dreame 10 robo vaccum and it is not loading on my dreame app on IOS
0 0 2
JL575955
2026-1-10 IN 905
My l10s ultra is keep saying charging charging whole day. It don't do mopping and vacuuming even after giving command. It keep going to home after coming out. Help me out.
1 0 1
ZO323086
2026-1-11 IN 1126
Even though I have installed the detergent properly, it is always showing an error: 'install detergent error'. Can someone help me resolve this issue?
0 0 2
WD687001
2026-1-11 IN 964
Hi Team, My robo is not able to identify the base station to charge or to return to the bade station after cleaning. Could you please support me?
0 0 3
VN114002
2026-1-14 IN 926
【L10s Ultra】Dear Dreame support, Please let me know from where can i buy the floor cleaning liquid. It seems to be out of stock everywhere!
0 0 2
IL099455
2026-1-15 IN 1082
【My Dreame First Look】📦 Unboxing: Super premium packaging and a sleek modern design right out of the box. Everything felt very well-organized and of high quality. 🤔 Why Smart Cleaning? I had busy days with constant dust ...view all
0 0 3
DA917897
2026-1-15 IN 950
Hi, Requestingw assistance with faulty mop water dispenser while robot is cleaning. First noticed 2 weeks ago.
+4
0 0 2
VT097970
2026-1-17 IN 1227
Hello Dreame Team, I am using the Dreame L10 Prime. Today, I noticed that the robot is unable to draw water from the fresh water tank. Although a motor noise can be heard, water is not reaching the m...view all
0 0 2
OI395064
2026-6-28 IN 397
Robot continuously stops saying abnormal water level in washboard. I’ve cleaned it as much as possible but the issue persists. Sometimes it works but stops when there is a slight water stored in the ...view all
1 0 2
K4ku_1044
2026-1-23 IN 721
【X40 Ultra】The Robot accessories being not available is unacceptable. If a company which can't provide accessories for there products is annoying for the user and makes robot unusable.
1 0 1
YB616250
2026-1-25 IN 1130
Status shows offline in app what to do?
0 0 2
QC878853
2026-7-2 IN 358
My robot is not going back to dock. Suddenly its stopped doing that.. please help me on this
0 0 2
FU176146
2026-7-4 IN 365
Dreame ultra L40 AE is creating more suction noise even after selecting quiet mode. What could be the reason?
0 0 2
ZH200815
2026-1-28 IN 972
I have dreame l10 prime.ans now i face some problem like all functions work properly but when we try to clean moppads then water not came in to the bucket.i will check already no blockage in pipe.so h...view all
+3
1 0 1
SK550031
2026-7-5 IN 352
Past 3-4 times I find that the dust is sitting inside the Robot but not transferred to the station Similarly the mop is not getting wet. What should I do?
0 0 2
NS482602
2026-1-29 IN 1139
Getting dustbin not installed error even though dustbin is present. Tried restart and removed and installed dustbin multiple times but the error wont go.
0 0 2
YW563981
2026-1-30 IN 1082
Model L10s Ultra. Mapped ground floor and first floor. After cleaning first floor, i brought back the base and robot to ground floor. Changed the map to ground floor, after this all scheduled tasks fo...view all
0 0 3
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